Terms of Elegant Investors Consultations

§1. General provisions

1.1. The Service Provider supplies on the Platform a service under the name Elegant Investors Consultations, consisting of an individual online meeting devoted to learning about investing.

1.2. These Terms set out the rules for ordering, booking and holding those meetings.

1.3. Terms written with a capital letter in these Terms have the meaning given to them in paragraph 2. Terms not defined in paragraph 2 have the meaning given to them in paragraph 2 of the Terms and Conditions of Using the Platform.

1.4. In matters not covered by these Terms, the Terms and Conditions of Using the Platform and the Payment Terms apply.

§2. Definitions

2.1. Consultation. An individual online meeting held by the Service Provider, lasting 1 hour, offered under the name Elegant Investors Consultations.

2.2. Service Provider. Kinga Stigter, operating the Platform, email address kinga.elegant.investors@gmail.com.

2.3. Platform. The website available at www.elegantinvestors.com together with all its features.

2.4. User. A natural person using the Platform. These Terms use the feminine form because of the character of the brand, and the rules apply equally to everyone using the Platform regardless of gender.

2.5. Account. An individual User profile on the Platform, opened free of charge, allowing the use of materials and the purchase of the Service Provider's products.

2.6. Subscription. Paid access to the Service Provider's products in a subscription model, offered under the name Elegant Learning Paths in three paid variants differing in scope, that is Elegant Growth, Elegant Alumni and Elegant Circle. The scope of each variant, the way it is acquired and its duration are set out in the Terms of the Elegant Learning Paths.

2.7. Free meeting. The first online meeting, offered under the name Elegant Investors Coffee Time, available once on the terms set out in paragraph 8 of the Terms and Conditions of Using the Platform.

2.8. Calendar. The tool on the Platform in which the User chooses the date of a meeting.

§3. The scope of a Consultation

3.1. A Consultation is devoted to learning about investing, in particular to discussing the User's experience so far, matters from the Service Provider's educational materials that need further explanation, the way of working with the financial data of companies and the choice of further materials.

3.2. A Consultation is held in English.

3.3. One User takes part in a Consultation. The participation of accompanying people is not provided for.

3.4. After a Consultation ends the Service Provider sends a short summary of the conversation in a PDF file to the email address given when booking.

3.5. A Consultation does not cover the preparation of a company analysis or of any other study ordered by the User.

§4. The first free meeting

4.1. The first online meeting is available to every User free of charge and is called Elegant Investors Coffee Time. It is available once.

4.2. The Free meeting lasts 1 hour. Booking it does not require an Account or being logged in.

4.3. The Free meeting may be cancelled no later than 23 hours before it starts.

4.4. Every further meeting is a paid Consultation on the terms set out in these Terms.

§5. Price and discounts

5.1. The price of a Consultation is given on its page on the Platform and in the Calendar before the booking is confirmed.

5.2. Users holding a Subscription in the Elegant Alumni variant receive a discount of 20% of the price of a Consultation, and in the Elegant Circle variant a discount of 30% of the price of a Consultation.

5.3. The discount is applied automatically. It is applied on condition that the User is logged in to the Account the Subscription is assigned to before the booking is started.

5.4. Discounts do not add up with other discounts concerning the same Consultation.

5.5. The rules of payment and of issuing settlement documents are set out in the Payment Terms.

§6. Booking a date

6.1. The User chooses the date of a Consultation herself in the Calendar, from among the dates available in it.

6.2. The Calendar gives the days and the hours in which a Consultation may take place, and also the earliest and the latest date that may be booked. The hours are shown in the time zone chosen in the Calendar.

6.3. When booking, the User gives her first name and surname, her email address and her telephone number. Giving the telephone number is required.

6.4. Booking a Consultation covers payment of its price. The contract for holding a Consultation is concluded the moment the booking is confirmed, which happens once the payment is credited.

6.5. Booking the Free meeting does not cover payment. The contract is concluded the moment the booking is confirmed.

6.6. A booking is confirmed automatically, with no separate confirmation by the Service Provider.

§7. Confirmation and reminders

7.1. Once a booking is made the Service Provider sends to the email address given a confirmation containing the date of the meeting and the link to it.

7.2. The Service Provider sends a reminder about the meeting by email 24 hours and 30 minutes before it starts, and also by text message to the telephone number given 24 hours before it starts.

7.3. The notifications given in this paragraph concern the booked meeting and are not commercial information.

§8. How the meeting runs

8.1. A Consultation is held in Google Meet. The connection is made through the link sent in the booking confirmation.

8.2. Taking part in the meeting requires a device with internet access, a microphone and an internet browser. The remaining technical requirements are set out in paragraph 5 of the Terms and Conditions of Using the Platform.

8.3. A Consultation lasts 1 hour counted from the booked starting time.

8.4. The Service Provider waits for the User for 15 minutes from the booked starting time. After that time the meeting is treated as not used.

8.5. A User arriving late does not extend the duration of a Consultation.

8.6. The Service Provider does not provide a replacement date for the part of a meeting not used for reasons attributable to the User.

§9. Cancellation and change of date by the User

9.1. The User may cancel a Consultation no later than 23 hours before it starts. The link placed in the booking confirmation serves this purpose.

9.2. Changing the date consists in cancelling the booking within the time given in point 9.1 and booking a new date.

9.3. After a Consultation is cancelled within the time given in point 9.1 the Service Provider refunds the amount paid or, at the User's request, credits it towards a new date.

9.4. The refund is made within 14 days of the cancellation, using the same method that was used for payment.

§10. Absence

10.1. A Consultation not cancelled within the time given in point 9.1 and a Consultation not used in line with point 8.4 are treated as performed.

10.2. The absence of a User from a Consultation not cancelled in time does not give the right to a refund of the amount paid or to a replacement date.

10.3. If the User cannot take part in the meeting for reasons beyond her control and reports this to the Service Provider without delay, the Service Provider may set a replacement date.

§11. Cancellation of a meeting by the Service Provider

11.1. The Service Provider may cancel a Consultation for important reasons, in particular because of the illness of the host or a technical failure on its side.

11.2. The Service Provider gives information about a cancellation without delay to the email address given when booking and proposes a replacement date.

11.3. If the User does not accept the replacement date, the Service Provider refunds the amount paid within 14 days.

§12. The character of a Consultation

12.1. A Consultation is educational and informational only.

12.2. A Consultation is not an investment recommendation and not investment, legal or tax advice.

12.3. During a Consultation the Service Provider does not indicate financial instruments to buy or to sell, does not assess the User's portfolio and does not indicate what investment decision the User should make.

12.4. Every User makes her investment decision herself, on the basis of her own analysis and her own financial situation.

12.5. The summary given in point 3.4 has the same character as a Consultation.

12.6. The liability of the Service Provider for educational content is set out in paragraph 20 of the Terms and Conditions of Using the Platform.

§13. Recording and confidentiality

13.1. The Service Provider does not record a Consultation and does not make any image or sound recording of it.

13.2. The User does not record a Consultation and does not capture it in any other way without the prior consent of the Service Provider.

13.3. The Service Provider does not reveal to third parties the course of a Consultation or the information given by the User during the meeting, except in cases arising from the law.

13.4. The Service Provider's materials shown during a Consultation and the summary given in point 3.4 are covered by the rules set out in paragraph 19 of the Terms and Conditions of Using the Platform.

§14. Withdrawal from the contract

14.1. A Consumer has the right to withdraw from the contract within 14 days of its conclusion, on the terms set out in paragraph 15 of the Terms and Conditions of Using the Platform.

14.2. By booking a date falling before the period given in point 14.1 expires, the User requests that performance of the service begin before that period expires.

14.3. Once a Consultation has been held in full the right of withdrawal expires.

14.4. A statement of withdrawal made after a Consultation has taken place does not cover the meeting that has already been held.

§15. Personal data

15.1. The controller of Users' personal data is the Service Provider.

15.2. The rules for processing personal data, including the data given when booking and the data given during a Consultation, are set out in the Privacy Policy.

15.3. The data given when booking is processed in order to hold the meeting, to send the confirmation and the reminders, to send the summary given in point 3.4 and to settle the payment.

§16. Complaints

16.1. Complaints concerning a Consultation are made by the User on the terms set out in paragraph 16 of the Terms and Conditions of Using the Platform.

16.2. A complaint should give the date of the meeting it concerns.

§17. Changes to these Terms

17.1. The Service Provider may change these Terms for important reasons, in particular after a change in the way a Consultation is supplied or after a change in the law.

17.2. The Service Provider gives information about a change in accordance with paragraph 22 of the Terms and Conditions of Using the Platform.

17.3. A change to these Terms does not concern meetings booked before the day it takes effect.

17.4. The date of the last update of these Terms is given at the beginning of the document. Previous versions of these Terms are archived.